Returns and Exchanges

Looking to return? We accept returns within 30 days. To start a return, have your zip code and order number ready, and click the button below to get started.

GET STARTED

 

A couple of things, for sanitary reasons, teething products cannot be returned. You will be eligible for a full refund if the item is faulty. If the returned item has been opened and used, we reserve the right to refuse a refund. If you have changed your mind, you may return the items for a refund. A flat rate of $10 shipping fee will be charged for return shipping.
Replacement of defective items is only replaced for orders originated in the US. For international orders, store credit will be issued. Proof of purchase is required for refund or replacement.
We make every effort to ensure that you will be happy with your product. Should you have any questions regarding returns, please send us an email at customercare@louloulollipop.ca, and we will do our best to assist you.