Loulou Lollipop Creator Terms & Conditions
THESE LOULOU LOLLIPOP CREATOR TERMS & CONDITIONS (“TERMS”), WHICH ARE A CONTRACT, SO READ THEM CAREFULLY BEFORE PARTICIPATING. WITHOUT LIMITATION, THIS CONTRACT INCLUDES TERMS THAT GOVERN YOUR PARTICIPATION IN THIS PROGRAM, INDEMNITIES TO THE RELEASED PARTIES (DEFINED BELOW) FROM YOU AND A LIMITATION OF YOUR RIGHTS AND REMEDIES, BINDING ARBITRATION OF CLAIMS, WAIVER OF CLASS ACTION CLAIMS, AND WAIVER OF THE RIGHT TO TRIAL BY JURY.
VUE D'ENSEMBLE
The Loulou Lollipop Creator Program (“Program”) is offered by Loulou Lollipop (“Loulou Lollipop,” “us,” or “we”) and administered by or through LoudCrowd Inc. and Tremendous, LLC. The Program provides eligible Loulou Lollipop fans (each a “Participant" or “you”) with the opportunity to earn commissions, special discounts, free Loulou Lollipop products, and/or other benefits (collectively, “Incentives”) by creating a Loulou Lollipop storefront through the Program and promoting Loulou Lollipop’s new arrivals, best sellers and other items from their catalog to their social media followers.
When you apply to enroll in the Program, you fully and unconditionally agree to and accept of these Terms and the decisions of Loulou Lollipop. You acknowledge that the collection and use of your data will be governed by the Loulou Lollipop Politique de confidentialitéy compris, si cela s'applique à vous en tant que résident californien, notre site Web de la Californie. Avis de confidentialité. Note that your Program account will be operated by LoudCrowd, and all payments to you will be made via Tremendous. By applying to participate in the Loulou Lollipop Creator and, if accepted into the Program, setting up your storefront, you also agree to the LoudCrowd Conditions et Politique de confidentialitéet l'énorme Conditions et Politique de confidentialité.
ÉLIGIBILITÉ
Pour pouvoir participer au Programme, vous devez résider légalement au Canada ou dans l'un des cinquante (50) États-Unis ou dans le district de Columbia ("Territoire"), être âgé d'au moins dix-huit (18) ans et avoir atteint l'âge de la majorité dans votre juridiction de résidence, et disposer d'un minimum de 250 followers authentiques sur un seul compte de média social ("Compte social"), que ce soit sur Instagram ou TikTok.
Potential Participants will be evaluated for admission to the Program based on the above criteria as well as the alignment of the content of their Social Account to the Loulou Lollipop brand aesthetic and other criteria which will be determined in Loulou Lollipop’s sole discretion, Loulou Lollipop’s evaluation of any application is in its sole and final discretion.
Corporate entities are not eligible and have no right to claim any Incentive earned by their employees. Employees, officers, directors, agents, and representatives of Loulou Lollipop, its advertising and promotion agencies, and any other entities participating in the design, promotion, marketing, administration, or fulfillment of this Program, as well as each of their respective parent companies, subsidiaries, and affiliated companies (collectively, the “Released Parties”). This Program is void where prohibited by law and in all U.S. territories (including Puerto Rico), possessions and overseas military installations.
COMMENT POSER SA CANDIDATURE AU PROGRAMME
Pour poser leur candidature au programme, les participants potentiels basés au Canada doivent se rendre à l'adresse suivante https://louloulollipop.ca/pages/affiliates et les participants basés aux États-Unis doivent se rendre sur le site https://louloulollipop.com/pages/affiliates and fill out an application with all required information. If you are approved to join the Program, you will receive information on how to create your Loulou Lollipop Creator account and the personalized Loulou Lollipop product listing page at Loulou Lollipop.com created by Participant after acceptance into the Program (“Storefront”).
By applying to participate in the Program, you agree to receive emails from Loulou Lollipop including but not limited to Program-related communications, at the email address registered with the Program.
INCITATIONS À GAGNER DE L'ARGENT ; ACTIVITÉS DU PROGRAMME
Participants have the opportunity to earn Incentives through the Program, including commissions on qualifying purchases. Current Incentives and Program details are set forth on Exhibit B. In addition, Loulou Lollipop may choose to offer bonus Incentives at any time in its sole discretion, and any bonus Incentives will be subject to the terms set forth at the time they are offered. Some bonus Incentives may not be open to all Participants. Activities that occurred prior to your enrollment in the Program do not qualify for this Program and will not earn you Incentives.
Commission Calculation. In order to be eligible for a commission, a third party must shop with louloulollipop.com or louloulollipop.ca through your Storefront and purchase Eligible Merchandise (as defined in Exhibit B) within 20 days of their visit to your Storefront without having visited another Participant’s Storefront in the interim. You are not eligible to earn commissions on your own purchases. The commission paid will be the rate(s) applicable on the Earning Date multiplied by the Net Sales. “Net Sales” means the amount actually received by Loulou Lollipop from Eligible Merchandise after all discounts are applied, less returns, taxes or other applicable governmental fees, shipping, handling, delivery surcharges, processing charges. To the extent the Program offers differing commission rates for differing categories of Products, the commission will be calculated by applying the applicable rate to the relevant category of Eligible Merchandise.
Si vous ou nous avons résilié ou suspendu votre participation au programme avant la date d'acquisition, aucune commission ne sera acquise, même si l'achat de marchandises autrement éligibles à la commission a eu lieu avant la date d'entrée en vigueur de la résiliation ou de la suspension.
Autres primes. Les autres primes sont acquises conformément aux dispositions de l'annexe B ou aux conditions applicables à toute prime d'encouragement.
Earning Date. Incentives are earned once they are confirmed by Loulou Lollipop, or in the case of commissions, on the day following the close of the then-applicable return period (in each case, the “Earning Date”). For instance, if Loulou Lollipop offers a [#] post/month bonus Incentive, and you compliantly post [#] times during April, Loulou Lollipop will confirm in May that the goal was reached, and as set forth below, you will be paid on the first business day of June.
Payments. Payments are made on the first business day of each month for all Incentives earned in the prior month. All payments to Participants will be made via Tremendous. You will receive a link via email from Tremendous, through which link you will direct Tremendous as to how to disburse your payment. Loulou Lollipop has no responsibility or liability for payments that Participant is unable to access at Tremendous or if Participant’s Tremendous payment retrieval link is accessed without your authorization and the sums directed in an unauthorized manner. Delivery of payment by Loulou Lollipop to LoudCrowd or Tremendous fully satisfies Loulou Lollipop’s payment obligations hereunder, and you fully and finally waive any ability to seek compensation directly from Loulou Lollipop.
Tremendous peut limiter le temps dont vous disposez pour récupérer votre paiement. Veuillez consulter les conditions de Tremendous ou contacter Tremendous si vous avez des questions à ce sujet.
RESPONSABILITÉS DES PARTICIPANTS ET RESPECT DES RÈGLES
Participant is required to create and maintain a Storefront and to promote Loulou Lollipop Product and the Participant's Storefront on her Social Accounts, driving traffic to the Storefront from their Social Accounts. Participant will be solely responsible for all content that appears on Participant's Social Account, including without limitation the accuracy, timeliness, and appropriateness of the Materials.
Étant donné que les prix et la disponibilité des produits peuvent varier de temps à autre, il est interdit aux participants d'inclure des informations sur les prix dans leurs documents.
Any and all Product used by Participant in connection with Materials (defined below) is at Participant’s sole cost and expense and will not be reimbursed by Loulou Lollipop. Likewise, transportation to and from any location in connection with Materials creation is at Participant’s sole cost and expense. However, from time to time, Loulou Lollipop may gift Product to Participant as determined in its sole discretion.
It shall be your sole responsibility to maintain the accuracy and confidentiality of your e-mail address, password and any other account identifiers related to your Loulou Lollipop Creator account and Tremendous account, and for restricting access to your computer(s). You agree to accept sole responsibility for any and all activity that occurs under such accounts.
It is Participant’s sole responsibility to comply at all times with these Terms; the then-current Loulou Lollipop’s Creator Style Guide, which may be provided to you by any reasonable means, including via the Creator landing page, and which may be updated in Loulou Lollipop’s sole discretion; the Creator Guidelines attached to these Terms as Exhibit A; the Lignes directrices de la FTC en matière d'endossement et de témoignages en vertu de la FTC 16 C.F.R. Part 255 (les "FTC Endorsement Guidelines") et les directives qui les accompagnent. FAQet les directives communautaires, les conditions d'utilisation et les autres politiques applicables de la plateforme de médias sociaux utilisée par le participant pour son matériel (collectivement, "les exigences"). En cas de conflit entre l'une ou l'autre des exigences, l'exigence la plus stricte s'applique.
Entre autres obligations, chaque participant doit
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(i) Disclose Participant’s material connection to Loulou Lollipop when posting about Loulou Lollipop or the Product, including using #LoulouLollipop in all Materials and as further set forth in Exhibit A;
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(ii) Not defame, misrepresent or disparage Loulou Lollipop, its business, products, or brands, or any third party brands, products or services competitive to Loulou Lollipop and/or its business, products or brands;
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(iii) Represent Loulou Lollipop in a positive light;
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(iv) Maintain alignment of their Social Account(s) to the Loulou Lollipop brand aesthetic;
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(v) Not make any statements or representations about Loulou Lollipop, its business, or its products which are not true, that are misleading or deceptive, or that Loulou Lollipop itself is not permitted to make;
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(vi) Refrain from sharing Loulou Lollipop confidential information;
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(vii) Follow Loulou Lollipop’s social media accounts;
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(viii) Not utilize Loulou Lollipop trademarks, logos, service marks, slogans, copyrights, or other proprietary rights (“Loulou Lollipop IP”) in on or in connection with any website owned or operated by Participant; in any domain name; as key words in pay-for-placement search engine listings or otherwise as search keywords linked to online advertising; or otherwise except as expressly authorized by these Terms.
Sans limiter les dispositions des exigences, le matériel et toute autre activité du participant réalisée dans le cadre du programme doivent :
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(i) représenter uniquement le participant et aucune autre personne, sauf si cette autre personne est âgée d'au moins dix-huit (18) ans (ou a atteint l'âge de la majorité, si celui-ci est plus élevé) et réside légalement au Canada ou dans les cinquante (50) États-Unis, et si le participant a obtenu le consentement de cette personne pour être représentée dans le matériel conformément aux conditions de licence énoncées dans le présent document (un "tiers autorisé") ;
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(ii) représenter le participant et/ou le tiers autorisé portant le(s) produit(s) ;
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(iii) Not display Loulou Lollipop price information;
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(iv) Tag and mention in captions @Loulou Lollipop (for example, in an Instagram post, it must appear "above the fold" within the first three (3) lines of the post or be superimposed in a story);
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(v) Not tag, mention, reference, or show any brand that is competitive to Loulou Lollipop;
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(vi) Reflect Participant's actual, honest opinions, findings, beliefs, or experiences with Loulou Lollipop and its business and products;
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(vii) être l'œuvre originale du participant, créée uniquement par lui, et ne pas enfreindre les droits d'auteur, de marque, de confidentialité, de publicité ou d'autres droits personnels ou de propriété d'une personne ou d'une entité ;
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(viii) ne pas être générés par l'utilisation de l'intelligence artificielle (IA) ;
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(ix) Ne pas contenir ou référencer des contenus obscènes, pornographiques, profanes ou vulgaires, ou contenant de l'alcool, des drogues, du tabac, des fusils, des armes, ou montrant ou promouvant des activités dangereuses ;
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(x) ne pas promouvoir la discrimination, le sectarisme, le racisme, la haine, le harcèlement ou les préjudices à l'encontre d'un individu ou d'un groupe ;
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(xi) ne pas contenir ou référencer un contenu dénigrant, diffamatoire, menaçant, abusif, trompeur, frauduleux, portant atteinte à la vie privée d'autrui, délictuel ou autrement illégal, offensant ou inapproprié de quelque manière que ce soit ;
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(xii) ne pas constituer une publicité non autorisée ou non sollicitée, un courrier indésirable, un courrier en vrac, des chaînes de lettres ou des enquêtes ;
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(xiii) ne pas divulguer l'adresse, le numéro de téléphone, l'adresse électronique, le numéro de carte de crédit d'une autre personne ou toute autre information pouvant être utilisée pour suivre, contacter ou usurper l'identité de cette personne ou qui est de nature extrêmement personnelle ; et
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(xiv) Not impersonate any person or entity, including any employee or representative of Loulou Lollipop.
The requirements set forth in (viii) through (xiii) immediately above also apply to all content posted to Participant’s Social Account(s), whether or not posted in connection with the Loulou Lollipop Creator Program.
YOUR LICENSE OF MATERIALS TO US
Participant grants to Loulou Lollipop, its parents, subsidiaries, affiliates, and any parties authorized by Loulou Lollipop (the “Loulou Lollipop Parties”) the non-exclusive, perpetual, worldwide, absolute, royalty-free, and irrevocable license to use, modify, display, perform, re-post, link to, and publish in whole or in part: (i) the Materials in any and all media now known or hereunder after invented, including, without limitation on Loulou Lollipop’s websites, in posts on its social media platform pages, and in Loulou Lollipop digital and print marketing; and (ii) Participant’s name, image, voice, likeness, Social Account handle(s), and any other indicia of persona (collectively, “Persona”) in connection with the Materials. You irrevocably waive all author’s or moral rights associated with the Materials. You shall also ensure that any other individuals involved in the creation of your Materials waive in writing any and all author’s or moral rights in the Materials. Nothing herein obligates Loulou Lollipop to make use of Participant’s Persona or Materials, but if it does, you have no right to receive notice thereof or to review, approve, or receive additional compensation for such uses, no matter the nature or quantity of uses Loulou Lollipop may make thereof. Notwithstanding the foregoing, from time to time, Loulou Lollipop may provide you with notice and/or bonus Incentives if it uses your Materials, as determined in its sole discretion. Loulou Lollipop will have no obligation to de-list or delete any posts featuring an Participant’s Materials or Persona in the event the Participant is no longer in the Program.
YOUR REPRESENTATIONS AND WARRANTIES TO Loulou Lollipop
Participant represents and warrants that: (i) Participant is the sole creator of all content, including, without limitation, images, videos, copy, and photographs, created or taken by Participant and used in connection with Program participation (collectively, the “Materials”) or has the full right and authority to use the Materials in connection with the Program and to grant all licenses and sublicenses contained in these Terms, and will provide Loulou Lollipop proof of such rights upon request; (ii) Participant has the full right and authority to agree to these Terms; (iii) participation in the Program will not violate any agreement, arrangement or commitment with any other party to which the Participant is otherwise bound; and (iv) the Materials will not infringe upon the intellectual property rights of any third party and will comply with any applicable laws and regulations, including without limitation the Requirements.
INDEMNIFICATION
To the maximum extent permitted by applicable law, Participants agree to defend, indemnify and hold the Released Parties harmless from any and all losses, damages, judgments, liabilities, claims, demands, costs, investigations, settlements and expenses, that directly or indirectly arise from or are otherwise directly or indirectly related to: (a) your participation in the Program, including use of any Products or Incentives, or your activities in connection therewith; (b) your breach or anticipatory breach of these Terms; (c) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; (d) any misrepresentation made by you; or (e) the Released Parties’ use of your information, Persona, or Materials as permitted under these Terms. You will cooperate as fully required by the Released Parties in the defense of any claim. The Released Parties reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will not, in any event, settle any claim without the prior written consent of a duly authorized employee of the Released Parties. This Section will survive the termination of these Terms.
OWNERSHIP OF Loulou Lollipop IP
As between Participant and Loulou Lollipop, Loulou Lollipop shall own all right, title and interest in the Loulou Lollipop IP, including all copyright rights, trademark rights, patent rights, trade secrets, moral rights, right of publicity, authors' rights, contract and licensing rights, goodwill and all other intellectual property rights as may exist now and/or hereafter come into existence and all renewals and extensions thereof, regardless of whether such rights arise under the laws of the United States or any other state, country or jurisdiction.
CONFIDENTIALITY
Participant acknowledges that they may, as a result of their participation in the Program receive non-public information relating to Loulou Lollipop’s business, including without limitation, upcoming sales and Products, pricing of upcoming Products, financial information, and customers and their purchases. All such information is Loulou Lollipop’s confidential information (“Confidential Information”). Participant agrees that they shall not utilize Confidential Information for any purpose other than their performance of their responsibilities under these Terms, except and solely to the extent that any such information is (a) already lawfully known to or independently developed by the receiving party, (b) disclosed in published materials, (c) generally known to the public, or (d) lawfully obtained from any third party any obligation of confidentiality to the disclosure hereunder. Notwithstanding the foregoing, Participant is hereby authorized to deliver a copy of Confidential Information to their accountants or attorneys on a confidential basis. Participant may also disclose Confidential Information (a) to any person pursuant to a valid subpoena or order issued by any court or administrative agency of competent jurisdiction or (b) otherwise as required by applicable law, rule, regulation, or legal process, provided that Participant first provide notice to Loulou Lollipop and that Loulou Lollipop has a reasonable opportunity to contest such disclosure.
PROGRAM/TERMS MODIFICATION OR TERMINATION; SUSPENSION OR TERMINATION OF PARTICIPATION OR INCENTIVES
Loulou Lollipop reserves the right to modify or terminate these Terms, the Program, or any element or feature thereof, at any time, for any reason. We will notify you of material changes to the Terms or the Program by email to the address then associated with your Loulou Lollipop Creator account or by other means as may be permitted or required by applicable law. The updated Terms will be effective as of the time of posting, or upon such later date or by such other method as specified by Loulou Lollipop. The updated Terms will apply to your participation in the Program beginning as of their effective date. In the event of Program termination, Loulou Lollipop will not pay out with respect to Incentives that are not earned prior to the effective date of termination.
Participants who no longer meet the requirements of membership in the Program will be automatically demoted to the tier for which they qualify. In addition, Loulou Lollipop may suspend, demote to a lower tier of the Program, or terminate any Participant who is deemed inactive for three (3) or more consecutive months. For purposes of this paragraph, “inactive” means that no qualified sales have occurred in that month. Loulou Lollipop will provide a Participant with thirty (30) days’ notice of termination for inactivity, during which period Participant may cure the inactivity and avoid termination. If you believe that your will be unable to cure within thirty (30) days, but wish to remain a Participant in the Program, please email us as set forth in the “Contact Us” section below to request an extension. All extension requests should provide an explanation, and all extension determinations will be at Loulou Lollipop’s sole and final discretion.
Loulou Lollipop also reserves the right to suspend or terminate, at its sole and absolute discretion, your participation in the Program and/or withhold any Incentive otherwise payable to you, with or without notice to you or the opportunity to cure, if Loulou Lollipop believes that you have violated or acted inconsistently with these Terms or applicable law or acted in a manner harmful to Loulou Lollipop’s interests. Abuse or violations that may result in suspension or termination include, but are not limited to: (i) using fraudulent means to participate in the Program, including but not limited to using bots or artificial intelligence in the performance of Program-related activities or purchasing followers; (ii) failure to follow these Terms and any other terms and conditions applicable to Program participation; (iii) making a misrepresentation to Loulou Lollipop in connection with your participation in the Program; and (iv) if Participant commits, or has committed, any act which, as determined by Loulou Lollipop in its sole discretion, brings Loulou Lollipop or Participant into public disrepute, contempt, scandal, or ridicule, or which insults or offends the general community, or which might tend to harm Loulou Lollipop or any of its products or services including, without limitation, disparaging Loulou Lollipop, its products or services, or competitors. In addition, Loulou Lollipop reserves the right to take administrative or legal action against you, including seeking criminal prosecution, in its sole discretion.
You agree to abide by the final and binding decisions of Loulou Lollipop regarding the Program and your participation in it. Loulou Lollipop shall be the sole arbiter in cases of suspected abuse, fraud, or violation of these Terms and any decision it makes relating to termination, suspension, or disabling of the Program or a Participant’s participation, or to withhold Incentives as set forth herein, shall be final and binding.
Should a Participant object to any of these Terms, or any subsequent modifications thereto, or become dissatisfied with the Program, Participant’s only recourse is to immediately discontinue participation in the Program.
DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Participants expressly agree that participation in the Program is at the Participant’s sole risk. Participants further agree that the Loulou Lollipop Parties shall not be liable to Participants or anyone else for any loss or injury or any indirect, incidental, consequential or special damages arising out of participation in the Program, including participation in any Program-related activity, creation of Materials, redemption or use of any Incentive, or arising out of any action taken in response to or as a result of any information available through the Program. Each Participant hereby waives any and all of the above claims against the Loulou Lollipop Parties and their respective agents, representatives or licensors (the “Released Parties”) arising out of, or in connection with, his/her participation in the Program.
Further, you agree that no Released Party is responsible, and will have no liability to you, for: any error, omission, interruption, defect or delay in transmission, order processing, or communication, including, without limitation, Program communications; technical or mechanical malfunctions; errors in these Terms or in any Program-related materials; human-processing error; failures of electronic equipment, computer hardware or software; damage to your equipment, computer hardware or software, or inaccurate information, whether caused by equipment, programming, human error, or otherwise.
To the maximum extent permitted by applicable law, you agree that the Program and all benefits offered therein are provided on a strictly "as is," "as available," and "with all faults" basis. THE RELEASED PARTIES MAKE NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR BENEFITS OBTAINED BY PARTICIPANTS THROUGH THE PROGRAM. THE RELEASED PARTIES MAKE NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES ANY RELEASED PARTY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM PARTICIPATION IN THE PROGRAM. EACH PARTICIPANT HEREBY WAIVES ANY AND ALL CLAIMS AGAINST THE RELEASED PARTIES ARISING OUT OF OR IN ANY WAY RELATING TO THEIR PARTICIPATION OR ENROLLMENT IN THE PROGRAM, VISITS TO STORES, FAILED, DELAYED OR MISDIRECTED DELIVERY OF ANY COMMUNICATIONS SENT THROUGH THE Loulou Lollipop Creator ACCOUNT, USE OF THE WEBSITE, THE INFORMATION AVAILABLE THEREON OR IN ANY PROGRAM COMMUNICATION, AND THE MODIFICATION OF THESE TERMS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH ANY PORTION OF THE PROGRAM IS TO CEASE YOUR PARTICIPATION IN THE PROGRAM, AND THE SOLE AND EXCLUSIVE MAXIMUM AGGREGATE LIABILITY OF Loulou Lollipop FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) WILL BE FIVE DOLLARS ($5.00). THE PRIOR LIMITATION ON DAMAGES IS NOT INTENDED TO LIMIT YOUR RIGHTS TO RECOVER ATTORNEYS’ FEES OR COSTS WHERE APPLICABLE OR TO LIMIT THE RELEASED PARTIES’ OBLIGATION (IF ANY) TO PAY PREVAILING PARTY COSTS OR FEES IF RECOVERABLE PURSUANT TO APPLICABLE LAW. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE THE RELEASED PARTIES’ LIABILITY FOR PERSONAL INJURY OR TANGIBLE PROPERTY DAMAGE CAUSED BY THE RELEASED PARTIES’ GROSS NEGLIGENCE, FRAUD OR INTENTIONAL, WILLFUL, MALICIOUS OR RECKLESS CONDUCT.
Loulou Lollipop expressly disclaims any and all express and implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No advice or information, whether oral or written, obtained by a Participant from or in connection with the Program or Loulou Lollipop shall create any warranty not expressly made herein.
EACH PARTICIPANT UNDERSTANDS AND AGREES THAT ALL RIGHTS UNDER SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA AND ANY SIMILAR LAW OF ANY STATE, PROVINCE OR OTHER JURISDICTION IN THE TERRITORY ARE HEREBY EXPRESSLY WAIVED BY THE PARTICIPANT. SECTION 1542 READS AS FOLLOWS:
“CERTAIN CLAIMS NOT AFFECTED BY A GENERAL RELEASE. A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN THEIR FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS THEIR SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
NOTICES
Program notices will be transmitted, in Loulou Lollipop’s sole discretion through the Loulou Lollipop Creator accounts, e-mail, regular mail, or through other methods as may be deemed appropriate by Loulou Lollipop or permitted under these Terms or applicable law.
Notices required from Participant to Loulou Lollipop hereunder shall be delivered by nationally recognized commercial overnight courier with written verification or receipt; or mailed postage prepaid by certified or registered mail, return receipt requested, to Knitwell Group, ATTN: Intellectual Property Legal Department, 8323 Walton Parkway, New Albany, OH 43054 with a copy to Knitwell Group, ATTN: Legal Department, 933 MacArthur Blvd., Mahwah, NJ 07430.
GOVERNING LAW, CLASS-ACTION WAIVER, DISPUTE RESOLUTION AND ARBITRATION
Any legal dispute between you and Loulou Lollipop concerning or arising out of these Terms, your participation in the Program, any products or services sold or distributed through our websites and services, or any other dispute of any nature, shall be resolved through binding individual arbitration (hereafter, “Arbitration Agreement”). However, either you or Loulou Lollipop may bring any individual claim in small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual claim.
How Arbitration Works. Disputes will be resolved solely by binding arbitration before a sole arbitrator under the streamlined Arbitration Rules Procedures of JAMS Inc. ("JAMS") or any successor to JAMS. In the event JAMS is unwilling or unable to set a hearing date within fourteen (14) days of the filing of a "Demand for Arbitration", then either party can elect to have the arbitration administered by another mutually agreeable arbitration administration service who will hear the case. Unless you and Loulou Lollipop agree otherwise, any arbitration hearing shall take place in the county of your residence. If you live outside the United States, any arbitration will take place in New York, New York. We encourage you to call in advance of filing a claim for arbitration to see if the dispute can be settled prior to arbitration.
Waiver of Right to Bring Class Action and Representative Claims. All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. You and Loulou Lollipop also agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and Loulou Lollipop hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration, to assert or participate in a private attorney general lawsuit or private attorney general arbitration, and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration.
Arbitration Costs. Loulou Lollipop will pay all filing, administrative, arbitrator and hearing costs and waives any rights it may have to recover an award of attorneys’ fees and expenses against you.
Batch Arbitration. You and Loulou Lollipop agree that, in the event that there are fifty (50) or more individual requests for arbitration of a similar nature filed against Loulou Lollipop within an approximately thirty-day period (or otherwise in close proximity), JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – (s)he may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Batch Arbitration”). You and Loulou Lollipop agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Batch Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Batch Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Batch Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section.
Other Terms & Information. This Arbitration Agreement shall be governed by, and interpreted, construed, and enforced in accordance with, the Federal Arbitration Act and other applicable federal law. To the extent state law applies to any aspect of these Terms, or to any disputes and claims that are covered by the Arbitration Agreement, the law of the State of New York will govern. Except as set forth above, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement.
INDEPENDENT CONTRACTOR
Participant is not an agent or employee of Loulou Lollipop and shall remain in all respects an independent contractor. You will have no authority to make or accept any offers or representations on our behalf. Participant has no authority to act for or on behalf of Loulou Lollipop or to bind Loulou Lollipop in any legal contracts.
ENTIRE AGREEMENT
These Terms constitute the complete and exclusive understanding between Loulou Lollipop and Participants relating to the subject matter of these Terms and supersede all prior or contemporaneous understandings, agreements and/or advertising relating to the subject matter of these Terms. Both parties acknowledge that they have not been induced to enter into these Terms by any representations or promises not specifically stated herein.
MISCELLANEOUS
In our sole discretion, we may assign these Terms in whole or in part, without notice to you. You may not assign these Terms without our prior written consent. If any provision(s) of these Terms is held to be unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. The failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Loulou Lollipop in writing. Any heading, caption or paragraph title contained in these Terms is inserted only as a matter of convenience and in no way defines or explains any paragraph or provision hereof. Nothing contained in these Terms will be construed as creating any agency, partnership, or other form of joint enterprise between you and Loulou Lollipop. You agree that these Terms will not be construed against Loulou Lollipop by virtue of Loulou Lollipop having drafted these Terms.
CONTACT US
Les questions ou la correspondance concernant le programme doivent être adressées à customercare@louloulollipop.com.
EXPOSÉ A
Influencer Guidelines
Loulou Lollipop (“Brand”) requires that influencers, bloggers and any other individuals or entities Brand works with or who choose of their own volition to disseminate endorsements of Brand or its products or services ("you" or "lnfluencer(s)") agree to and follow the Influencer Guidelines set out below (collectively, "Influencer Guidelines").
These Influencer Guidelines apply where you publish a post, tweet, video, photo, or other message that promotes or references Brand or its products or services AND you have received payment or something else of value from Brand or have another material connection to Brand (e.g., you work for Brand or a Brand vendor). A “Material connection” is defined in the FTC Endorsement Guides as “a connection between the endorser and the seller of the advertised product that might materially affect the weight or credibility of the endorsement, and that connection is not reasonably expected by the audience.” Important examples of “material connections” include consideration (i.e., benefits or incentives such as monetary compensation, loaner products, free products or services, in-kind gifts, or special access privileges) provided by a marketer to an influencer.
Failure to follow these Influencer Guidelines may result in, among other things, legal liability for you and others, termination of your agreement or relationship with Brand, and forfeiture of any consideration provided or to be provided to you.
1. Disclose your Connection to Brand
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a. You must disclose your connection to Brand clearly and conspicuously, which means that your disclosure must be obviously visible, difficult to miss, and easily noticeable to anyone who visits the applicable website, platform or service and reads or sees your post or message. A consumer must not have to scroll, click or mouse or search for the disclosure. Read more below for some specific placement instructions for disclosures. Your disclosure must also be easily understandable by ordinary consumers.
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b. The disclosure must identify the nature of your connection to Brand. For example, if you received an item for free from or were paid by Brand and you post something about Brand, you must say so. If you earn commissions for Brand purchases made through links you post, say so. If you work for Brand or a Brand partner, say so. If one or more of these connections are present, you must disclose them all. For example, if you receive something for free from Brand (including the receipt of any gift card, free product or access to special events) and are also paid by or work for or with Brand, you cannot only disclose that you received the free item or event invitation. You must disclose both facts.
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c. Pour les messages courts ou les communications compressées, vous devez inclure #ad, #Loulou LollipopPartner, #PaidforbyLoulou Lollipop, ou #SponsoredbyLoulou Lollipop au début de ces messages. Ces hashtags ne peuvent pas être abrégés (#sp ou #spon ne suffisent PAS) et doivent être séparés des autres hashtags.
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d. For Facebook, TikTok and Instagram posts where there is more space than X, you can either use the aforementioned disclosures or be more conversational and use a disclosure like "This post is paid for by Loulou Lollipop" or, if accurate, "Thanks for the free t-shirt Loulou Lollipop." (However, any disclosure on Facebook, TikTok or Instagram must be at the beginning of your post so that it visible to a reader without her or his having to click the “more” link.) “Thanks Loulou Lollipop!” is too vague and not a sufficient disclosure.
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e. Photos et images
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Posting a photo or image can be an endorsement even if there is no accompanying text (e.g., posting a picture of you wearing Brand clothing on Instagram).
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Si possible, incluez une divulgation sur l'image comme vous le feriez pour une vidéo (par exemple, en superposant un texte plus grand à votre vidéo et en faisant ressortir la divulgation à l'aide d'une police en gras, en italique et/ou d'une couleur différente). S'il n'est pas possible d'inclure une divulgation sur l'image elle-même, mettez-la en évidence à côté de celle-ci (par exemple, dans le message).
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Si un message mentionne ou montre une image de la marque dans le but d'attirer le trafic vers une image publiée ailleurs, il convient de l'indiquer à la fois dans ce message et dans la photo elle-même ou autour de celle-ci.
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Si un message dirige le trafic vers une photo ou une image sans mentionner ou afficher la marque ou un produit/service de la marque, le message n'a pas besoin d'être divulgué. En revanche, la photo ou l'image elle-même doit être divulguée dès lors que l'utilisateur clique sur le lien.
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f. Pour les vidéos, si l'approbation est faite par des moyens visuels, la divulgation doit être faite au moins visuellement. Si la représentation est faite de manière audible, la divulgation doit être faite au moins de manière audible. Et si la représentation est faite à la fois par des moyens visuels et sonores, la divulgation doit être faite à la fois visuellement et auditivement. Vous devez inclure une information verbale et visuelle au début de la vidéo, en plus de celle qui figure au début de la boîte de description. Pour les vidéos plus longues (plus de 3 minutes) ou les diffusions en continu, laissez l'information à l'écran pendant toute la durée de la vidéo ou présentez-la périodiquement. Par exemple, envisagez de montrer une information : (i) au début et à la fin ; (ii) toutes les 3 à 5 minutes ; et (iii) à chaque fois qu'il y a un appel direct à l'action invitant les spectateurs à acheter des produits de la marque. Pour déterminer si l'information est suffisante, il convient de prendre en compte les facteurs suivants : le temps dont disposent les téléspectateurs pour regarder le cadre, la quantité de texte concurrent à lire, la taille de l'information et la façon dont elle contraste avec le cadre.
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g. Pour les vidéos postées sur Snapchat, Instagram stories, ou toute plateforme où il est courant que les spectateurs regardent des vidéos sans le son, utilisez une divulgation visuelle à l'écran au début de la vidéo qui est claire et proéminente et qui reste à l'écran suffisamment longtemps pour être lue (par exemple, en superposant un texte plus grand sur votre vidéo). Faites ressortir l'information (par exemple, en la mettant en gras, en italique et/ou en utilisant une police de couleur différente). Dans ce cas, ne vous contentez pas d'une divulgation audio.
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h. Ne vous fiez pas aux fonctions de divulgation intégrées, car elles ne garantissent pas la conformité. Sur des plateformes comme Instagram et YouTube (et toute autre plateforme offrant une telle fonction), les fonctions de divulgation intégrées doivent être utilisées en plus des divulgations décrites dans les présentes lignes directrices à l'intention des influenceurs. L'utilisation de ces fonctions de divulgation intégrées n'est pas suffisante en soi.
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i. Si vous publiez un message sur une plateforme de médias sociaux et que ce message est syndiqué sur une autre plateforme de médias sociaux, les divulgations doivent accompagner le contenu et apparaître clairement et ostensiblement (par exemple, avant le clic) sur toutes les plateformes. De même, toutes les divulgations doivent accompagner le contenu qui peut être partagé par d'autres utilisateurs sur la même plateforme (par exemple, les divulgations doivent figurer à la fois dans la description d'une vidéo avant le clic et dans la vidéo elle-même).
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j. Pour les communications sur les médias sociaux faisant la promotion d'une loterie ou d'un concours :
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Si vous êtes l'organisateur ou le sponsor, mais que Brand vous a fourni le prix ou vous a offert une contrepartie pour le sponsoring de la promotion :
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Consultez votre contact de la marque et confirmez l'approbation préalable de la marque avant de publier tout contenu.
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Les règles du concours doivent être identifiées comme telles, et non comme un lien bit.ly non identifiable (par exemple, "Participez pour avoir une chance de gagner. Règles du concours").
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Le message doit contenir un règlement abrégé reprenant les conditions matérielles du concours ou de la loterie (notamment : aucun achat n'est nécessaire pour participer, les dates et heures de début et de fin, les restrictions d'éligibilité, les conditions matérielles de participation ou d'utilisation des prix, la valeur approximative du ou des prix, le fait que le concours/la loterie est soumis au règlement officiel complet et un lien vers le règlement officiel).
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Votre règlement abrégé et officiel doit indiquer que c'est vous - et non Brand - qui êtes le sponsor de la promotion.
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Si vous faites la promotion de votre loterie ou de votre concours à l'aide de vidéos, chaque vidéo doit inclure votre règlement abrégé (avec un lien vers le règlement officiel complet) dans la vidéo et dans la zone de description.
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Votre message doit inclure une divulgation de votre lien avec la marque, tel que décrit ailleurs dans les présentes lignes directrices à l'intention des influenceurs.
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En outre, si les participants doivent publier des messages sur les médias sociaux pour participer, vous devez exiger qu'ils incluent dans leur message une mention indiquant clairement que le message a été publié pour participer à un concours ou à une loterie. Vous pouvez demander aux participants d'indiquer #Contest pour un concours ou #Sweepstakes pour une loterie (mais #sweeps n'est pas acceptable). Vous pouvez également exiger un hashtag court et unique pour votre promotion qui inclut elle-même la divulgation (par exemple, #MyDisclosureContest ou #RequiredHashtagSweepstakes), mais assurez-vous que le hashtag unique est court afin que le mot "sweepstakes" ou "contest" ne se perde pas dans une longue chaîne de mots. Le cas échéant, cette exigence doit être énoncée dans votre règlement abrégé.
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Vous devez respecter toutes les lois applicables et les directives des plateformes de médias sociaux. Vous devez également respecter vos propres règles officielles dans l'administration du concours ou de la loterie.
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Si vous faites la promotion d'un concours ou d'une loterie sponsorisée par Brand :
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Si votre message décrit comment participer au concours ou à la loterie (par exemple, " Postez une photo de vous et marquez-la #Loulou LollipopSweepstakes ") ou décrit le prix, le message doit inclure le règlement abrégé fourni par la marque. Pour les posts vidéo, les règles abrégées doivent être incluses à la fois dans la vidéo elle-même et dans la boîte de description. (Si l'on vous a demandé de promouvoir un concours ou une loterie de la marque et que l'on ne vous a pas fourni le règlement abrégé, veuillez vous adresser à votre contact chez la marque).
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Vous devez inclure le hashtag unique fourni par la marque pour la promotion applicable (par exemple, #Loulou LollipopSweepstakes).
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Vous devez divulguer votre lien avec la marque, tel que décrit ailleurs dans les présentes lignes directrices pour les influenceurs.
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k. Bien que la marque exige que vous acceptiez les présentes lignes directrices à l'intention des influenceurs, il vous incombe de vous assurer que vous avez clairement et ostensiblement divulgué votre relation avec le produit ou le service.
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l. If you post your own views about a subject, you should also state that your views do not necessarily represent those of Brand. (You must also comply with Section 3 below.)
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m. Si vous recevez gratuitement un produit de la marque et que vous en faites l'évaluation en ligne, votre évaluation doit mentionner (de manière visible et au début de l'évaluation) que vous avez reçu l'article gratuitement.
2. Le code de la route
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Faites des déclarations concernant les produits ou services de la marque qui reflètent uniquement votre opinion, vos conclusions, vos croyances et vos expériences honnêtes. Ne faites pas de déclarations dont vous savez (ou devriez savoir) qu'elles sont fausses.
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Do not make deceptive or misleading claims about the products or services of Brand or the products or services of a competitor of Brand. Take care to avoid using text, graphics, programming, or any action that misleads, deceives, or confuses consumers.
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Ne pas déformer la source de quoi que ce soit dans le contenu que vous publiez, y compris l'usurpation de l'identité d'une autre personne ou d'une autre entité.
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Do not offer for purchase, or solicit, products or services on behalf of Brand. (Linking to your Storefront per the Loulou Lollipop Creator Terms & Conditions is ok.)
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N'utilisez pas de contenu contenant de la publicité pour vous ou pour des tiers (par exemple, des systèmes de gain d'argent, des cartes de réduction, des conseils en matière de crédit ou des enquêtes en ligne).
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N'utilisez pas d'intelligence artificielle ou de techniques de post-production (filtres, Photoshop, etc.) si l'utilisation de la technique peut influencer la compréhension qu'a le consommateur de l'efficacité d'un produit ou d'un service. Par exemple, si vous faites la promotion d'un produit cosmétique en publiant une photo filtrée de vous en train d'utiliser le produit, un consommateur peut penser qu'il peut obtenir le même résultat en utilisant le produit. Or, comme la photo a été modifiée, ce n'est probablement pas le cas.
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Lorsque vous recommandez un produit ou un service de la marque, vous devez être un utilisateur de bonne foi de ce produit ou de ce service au moment où vous le recommandez.
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N'utilisez que du matériel original créé par vous ou utilisé avec l'autorisation écrite de l'auteur (et la marque peut exiger une copie de l'autorisation écrite avant de la publier).
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Ne pas calomnier, diffamer ou injurier une personne ou une entité.
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Do not disseminate private facts about another or otherwise invade their privacy in any way.
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Ne pas faire référence à des célébrités ou les utiliser de quelque manière que ce soit sans l'autorisation préalable de la marque.
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Si des personnes sont montrées ou mentionnées dans vos communications, vous devez obtenir une autorisation signée de leur part. Cette règle s'applique à toutes les photographies et vidéos, qu'elles soient prises par vous ou par un tiers.
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En outre, si vous utilisez des vidéos ou des photographies prises par un tiers, vous devez obtenir l'autorisation écrite de la personne qui a pris la photo ou la vidéo ainsi que de la personne ou des personnes qui y figurent.
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N'utilisez pas de musique si elle ne fait pas l'objet d'une licence en bonne et due forme pour la synchronisation avec vos éléments visuels et à des fins commerciales.
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Ne faites pas de commentaires haineux ou de communications qui encouragent le racisme, le sectarisme, la haine ou la violence physique à l'encontre d'un individu ou d'un groupe.
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Ne communiquez pas de matériel sexuellement explicite ou contenant de la nudité ou de la violence excessive.
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Ne communiquez rien qui contienne de l'alcool sans l'autorisation écrite préalable de la marque. Ne communiquez rien qui fasse référence à des drogues illégales, du tabac, des fusils ou d'autres armes ou à des activités dangereuses.
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Respectez la politique d'affichage et les conditions d'utilisation de tout site sur lequel vos communications ou votre contenu sont affichés.
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Ne créez pas de lien vers un contenu qui enfreint l'une des règles de conduite susmentionnées.
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Éviter les faux messages de stocks faibles (par exemple, créer une pression pour acheter immédiatement en disant que les stocks sont faibles alors que ce n'est pas le cas) ; et
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Éviter de créer une fausse demande élevée (par exemple, créer une pression pour acheter immédiatement en disant que la demande est élevée alors qu'elle ne l'est pas).
3. Réclamations relatives aux produits ou aux services
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a. Only Brand should make claims about how our products or services work and their results.
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b. Note that claims may be implied as well as explicit, and the test is what a reasonable consumer would understand is claimed about a product or service. So, for example, if you describe a particular result you experienced from using a skin care product, consumers may understand that that is a typical result from using the product. If you state, for example, that you won't use a competitor's product or service because it lacks a particular feature, that may imply that the product you state you are using has that feature. These claims about our products or services may need to be substantiated. Since you will not be able to substantiate them, please do not make claims.
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c. Si vous ne savez pas si vous faites une réclamation, contactez le représentant de la marque pour votre engagement ou événement afin d'obtenir des éclaircissements.
4. Considérations générales importantes
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a. La marque croit fermement à la nécessité de faire preuve de responsabilité et d'honnêteté dans le cadre de toutes les activités de marketing et de communication. Par conséquent, en participant à un événement ou à un programme de la marque, vous acceptez de suivre attentivement les présentes lignes directrices pour les influenceurs dans tous vos messages, vidéos, photographies, posts ou autres documents créés, contribués, commentés ou modifiés par vous.
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b. Outre le respect des présentes lignes directrices à l'intention des influenceurs, vous acceptez de vous conformer à l'ensemble des lois, règles et réglementations applicables, y compris les guides de la Federal Trade Commission (" FTC ") sur l'utilisation des approbations et des témoignages dans la publicité, Guide de la FTC sur l'endossement. Pour plus d'informations sur le respect du guide d'approbation de la FTC, veuillez consulter les FAQ de la FTC à l'adresse suivante FAQ de la FTC.
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c. The responsibility to comply with the FTC Endorsement Guide, the laws of libel and copyright, pornography and all other applicable laws is yours. While advice from Brand and these Influencer Guidelines are meant to assist in your compliance, it is your legal responsibility to comply with all applicable laws and you should seek independent legal advice as appropriate. Please use common sense and reasonable judgment about what you post online and the materials you disseminate.
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d. La marque se réserve le droit d'examiner tout matériel créé par vous avant qu'il ne soit affiché ou diffusé publiquement. Si une telle procédure d'examen est en place, vous acceptez de ne pas diffuser publiquement ce matériel avant que la procédure d'examen ne soit terminée. Si, pour quelque raison que ce soit, votre matériel est rejeté ou n'est pas approuvé au cours de la procédure d'examen, en tout ou en partie, vous acceptez de ne pas diffuser le matériel rejeté de quelque manière que ce soit. Vous vous engagez en outre à ne pas établir de lien entre le matériel rejeté et Brand, que ce soit en privé ou en public.
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e. Vous acceptez de vous conformer à toutes les conditions d'utilisation, politiques de confidentialité et autres règles, politiques ou réglementations applicables aux médias sociaux.
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f. La présente exposition est susceptible d'être modifiée par Brand à tout moment, avec effet immédiat, moyennant un préavis raisonnable (courriel suffisant).
EXPOSÉ B
Détails du programme
Incitations
Le tableau suivant présente les mesures d'incitation actuellement disponibles :
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La [prime de bienvenue] et la [remise mensuelle] sont toutes deux soumises aux conditions énoncées sur la prime au moment de son émission.
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Les messages ne sont comptabilisés dans le total mensuel que dans la mesure où ils sont entièrement conformes aux conditions et qu'ils sont postés entre 12:00:01a ET le premier jour du mois civil et avant 23:59:59p PT le dernier jour du mois civil.
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Monthly Challenges may be issued by Loulou Lollipop to some or all of the Participants in Loulou Lollipop’s sole discretion and may vary between Participants.
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“Eligible Merchandise” means in-stock merchandise items available for purchase at Loulou Lollipop.com excluding gift cards, charity items, gift boxes, gift wrapping, gifts-with-purchase, and layaway items.
Canada
États-Unis
